Server Unavailability Issues That Appear When Accessing A Webpage

Outlook Problems

                     Outlook Issue Help

Microsoft Outlook, one of the elite members of the software applications included in Microsoft Office suite, is not just popular, rather the best email client available. There are many features and functions offered, with which most business communications are made simple, organized and neatly managed. Like any other software, even Outlook is not perfect. There are many possible Outlook problems that may occur while using Microsoft Outlook.

Users of computer applications need to know that the program you are running depends on resources that are held on another system. The other computer we are talking about is the Server and has to be contacted over the Internet.

What are Servers?

There are servers all over the Internet and all internet users use them every day without actually coming across them themselves. Servers work with the local systems behind the scenes. The work being done is locally. This in fact is just a portion of the work your local program does. It may even be performed on some other system.

What are Clients?

Actually, your PC or local computer is referred to as the Client. The term client can also be used to refer to the program accessing various services on the Internet or network.


The application where the client receives services from a remote system is known as Client Server Architecture. It is the client that always contacts with a request for a service. The server gives the response. This simple request/response transaction is known as a connection. Web page to a Web browser usually follows this type of model. Certain applications require the client and server to maintain contact for some time and then exchange different messages.

Connection issue

Using Microsoft Outlook

                  Microsoft Outlook Support

Now, coming to the connection issue, when you get an error message stating that the server is unavailable temporarily, then it is mostly because the server is too busy to fulfill the request at that moment. Actually, Internet servers have to handle thousands of clients every day, at times even millions. These systems have to divide their workload as a group of servers known as cluster.

Most of the times, the user has little or no control over where the client application goes for services. For instance, you may know that the Hotmail server and the user will not be gaining anything by directing the email client to another server. You will have to wait to for the server to function properly when such Outlook problems occur.

Dealing With The ‘Operation Failed And Object Cannot Be Found’ Issue In Outlook 2007

Invalid XML

Solving Invalid XML Error

Microsoft Outlook is one of the most popular email clients that is used by many people. Outlook makes it very easy when it comes to sending and receiving emails. Apart from managing emails, you can manage tasks, calendar appointments, tasks and contacts. Though the application makes one’s job all the more easy, at times they run into trouble. Most of the issues that pop up in Outlook would be due to PST file corruption. On the other hand, there are issues that arise in Outlook due to Invalid XML errors.

When you select the send/receive button, an error message pops up which says ‘The object could not be found’. This is the result of a corrupt or damaged profile. The only resolution for this issue would be to delete and recreate the profile. Follow these instructions to find a solution.


  • Go to the desktop and to the lower left corner of the screen, you will find the Start button. Click on the same.
  • From the Start menu, click on the Control Panel option.
  • Double click on the Mail icon.
  • This opens the Mail dialogue box. From the dialogue box, choose Show Profiles. On the other hand, this is also called Mail Setup in a few computers.
  • In order to add a new profile, click on the Add button. Type a Name for the profile that you are creating and then click on Ok.
  • Next, you need to type the Email Address for the profile and then choose Next.
  • The email address that you type is supposed to configure with Outlook automatically. From the list, select a Server Type and then click on Next. In case you find any other fields, fill it appropriately. Click on More Settings and make sure you have entered all the required details there as well.

    XML Issues

    Invalid XML Issues

  • Hit the Finish button.
  • In the Mail dialogue box, select the Always Use This Profile option. When you select this, the profile that you are creating will be set as the default email account. Ensure that the email account that you created is selected.
  • In case you have multiple email accounts and would like to choose the email account every time you open Outlook, then you will have to select the option Prompt For A Profile To Be Used.
  • Click on Ok.

Hence the issues with Invalid XML error can be resolved with the above mentioned instructions. You may refer to our tech support column in order to find a solution for any other XML issues.

How To Add Windows Live Mail To Outlook

Outlook Problems

Features Of Outlook

Microsoft Outlook is considered as the best email client in the world and has millions of users. This email client program from Microsoft reports very low number of Outlook problems. This makes Outlook a favorite of a lot of users.

Now, Windows Live mail is also an email service from Microsoft. However, it is not a standalone program and you will have to use any of the internet browsers to access this service. The major disadvantage of using Windows Live Mail is that you will not be able to view your emails if there is no internet connection. However, if you use Outlook, you can view the downloaded emails even if there is no internet connection. Therefore, experts advise that you start using Outlook instead of Windows Live mail so that managing your emails becomes simpler.

Outlook provides a simple technique for the users to access their Windows Live Mail service. You may download and install a connector in Outlook program that will help users to access Live mails from their Outlook. With this, you no longer have to launch an internet browser to view your emails.


In order to download and install the connector, your computer’s operating system should be at least Windows XP. The Outlook version should be Outlook 2003 or any of the later ones. Once your computer satisfies these conditions, follow the steps below to download and install the connector program in the computer.

Steps Involved

  • Launch any of the internet browsers and navigate to the Microsoft Office Outlook web page.

    Outlook Settings

    Fix Outlook Problems

  • Download and save the file to any of the locations in the computer.
  • Double click the file OutlookConnector.exe and this will begin the installation of the program.
  • Launch the Start menu and select the option Microsoft Office Outlook to launch the program. Once Outlook comes up, you will receive a window that asks you to add the Windows Live account details.
  • Type your name, Windows Live ID and its corresponding password in the respective fields.
  • Press the OK button and the program will add the email account in the list of emails. Once the configuration finishes, you will find the Windows Live inbox in the Outlook program.

We hope that the above steps have helped you to add Windows Live email to your Outlook window. For further assistance on Outlook problems and Outlook settings, you may contact our technical support team.

Restoring Outlook’s Default Installations, Settings And Toolbars

Outlook Repair

Outlook Original Settings

Microsoft Outlook is an extremely useful email client program and finds application in workplaces because of its ability to handle emails from multiple different email accounts. Outlook features various productivity tools, from a complete contact manager to task managers that allow users to handle large volumes of email in a short time. If you receive hundreds of emails a day and have to reply and send out another hundred, Outlook comes in handy, sorting out what is important and sending out mass emails at the touch of a button.

Apart from the productivity features that Outlook contains, Microsoft allows you to install and use Add-ins, tools and utilities from the internet. They enhance user experience and allow additional productivity features for which Microsoft Outlook does not have native support. While certain add-ins work like they are supposed to, some faulty add-ins might change your Outlook settings. From the Outlook menus, startup routines and toolbars, many features can get affected due to a faulty add-in. The root cause of the issue is bad-programming of these third-party tools and in certain situations, custom information for third party add-ins and utilities.

In such situations, it is best to restore the Outlook default settings to the prior state. The default settings will bring back the native toolbars. Outlook repair by bringing back default settings will also bring back the default Outlook settings. Bringing back Outlook to default settings is useful when you are faced with the following issues.

  • Outlook freezes when performing certain actions or slows down to a halt from time to time.
  • When Outlook menus and toolbars automatically vanish and are difficult to bring back.
  • When you receive Out of Memory errors or Microsoft error reports when you run the program.
Microsoft Outlook

Removing Outlook Add-Ins

All the settings related to Outlook user interface are stored inside a file called OUTCMD.DAT. Outlook repair by troubleshooting the DAT file can be made by making the following changes.

  • Terminate the Outlook program if you are running it.
  • Locate the .DAT file, usually found in the default path, which is “C:\Documents and Settings\*USER*\Application Data\Microsoft\Outlook” where USER is the name of the Windows login account.
  • Rename the file OUTCMD.DAT file and then restart Outlook.

This method works because Outlook automatically creates a fresh OUTCMD.DAT file and recovers original settings. Any changes to the user-interface made previously will automatically return to the default state.

Fixing The Hyperlink Issue In MS Outlook

Invalid XML

Invalid XML Error Correction

Most people prefer using Microsoft Outlook due to the fact that the program provides one of the safest and the most advanced emailing experiences. Also, it comprises of options where the Outlook users can securely store their personal and contact information.

While composing or accessing an email in Outlook, you can use hyperlinks that can enable you to open a pre-address email. In cases where the hyperlinks don’t function, it may be due to the improper marking of the text as a hyperlink. Sometimes, even Outlook is found to disable the hyperlinks for security.

Many users call up the Outlook tech support where they get invalid XML errors and Outlook error messages that says This Operation Has Been Cancelled. In such cases, it is often advised to adjust the computer’s default programs or import a registry key. Some of the troubleshooting methods to fix such invalid XML errors in Outlook include the following.

Resetting Internet Explorer

  • In cases where you use Internet Explorer as your Web browser, you can fix the disabled hyperlinks issue by changing the settings of IE. By doing so, you will be able to disable the toolbars and then retrieve the security settings to their default configurations.
  • Even if you do so, the personal settings in the browser will remain the same until you enable the Delete Personal Settings option while resetting IE.
  • By using an administrator Windows account, you would be able to reset IE. First click on Tools followed by Internet options. Now, you need to select the Advanced tab and then click on Reset.

Checking Phishing emails

Outlook Error

Invalid XML Error Message

  • In several cases, it has been found that users are not able to access the hyperlink option because of the incoming phishing emails that Outlook usually blocks. These emails are mainly intended to get personal information from users and direct them to websites where they would be asked to enter their information.
  • However, if you trust the source of the message and want to enable the same, you need to click on the notification and choose the Enable Links and Other Functionality option.
  • But if the email application flags a specific email as a phishing message, it is strictly advised to not follow the links in the message.

By following these steps, you can successfully fix the hyperlink issues in Microsoft Outlook. To get more assistance on Outlook features, you may contact our tech support team.

Fixing Error 0x80040600 In Microsoft Outlook In Windows 7

Invalid XML

XML Error Correction In Outlook

Outlook is one of the most popular email clients in the world, finding use in most workplaces that involve the use of computers. The email client application is capable of handling a large influx of emails from many email accounts, convenient in workplace environments where the user will have to deal with umpteen emails throughout the day. Apart from the email service, Outlook also provides several other productivity features like Calendar and Contacts.

However, Outlook has certain bugs and issues that are inbuilt to them. However, the bright side is, Outlook features inbuilt troubleshooting tools that help you sort out the issue by yourself, in a relatively short time. One of the most common errors users come across is Exchange Server Error 0X80040600 that pops up when you try to access emails from the application. This error comes up due to invalid XML issues and can be easily solved if you know how to correct it. Corrupted XML issues are one of the most common issues related to Outlook.

Here’s what you have to do to solve the Outlook issue:

  • Click on the Start menu icon and then click on the Search icon. This will bring up the Search window.
  • In the left side of the Windows pane, click on All Files and Folders icon.
  • Type in Scanpst.exe into the search box and then hit Enter.
  • Specify the location where you want to search for the tool by choosing C:// in the look in box.
  • Click on the Search icon and then double-click on the first link that is displayed. The search selection would be scanpst.exe.

    Corrupted XML

    Outlook XML Issues And Troubleshooting

  • In the ScanPST window, click on the Start button in order to start the scan. This scan and repair tool will automatically scan the computer for PST files and fix them.
  • The time taken to complete the process will depend on the size of PST, which corresponds the number of emails that you have stored in your computer.
  • Once finished, click on the OK button in order to exit the tool.

Once you make all these changes, click on Microsoft Outlook to open it. You will notice that Invalid XML messages will not display once you make these changes. Corrupted XML issues are easily dealt with, once you figure out how to troubleshoot the issue. Moreover, the email client will work without any issues, and any problems it had, to access its email would disappear once these changes are made.

Procedure To Repair Microsoft Exchange Server Error 0X80040600

Invalid XML

            Invalid XML Error

You might know what Microsoft Outlook is; it is one of the best email management software programs developed by the world’s leading software giant, Microsoft Corporation. At the same time, Microsoft Exchange server is a heavily used collaborative and messaging server, extremely popular in the business world. It is this amazing server, which is basically the real power behind all the features of the email client, Microsoft Outlook. So, one can guess how problematic it can be when there are issues with Microsoft Exchange Server. There are many kinds of errors occurring in Outlook such as ‘Invalid XML’, ‘Outlook not responding’ etc. Even there can be XML errors related to the Exchange Server.

In case you encounter Microsoft Exchange Server Error 0X80040600 when you were trying to receive, send/ read email in the email management program, don’t worry. The error is quite common and occurs when the PST file becomes corrupted. The PST file is the file storing various data used by the email program Microsoft Outlook such as your email contacts, email information and calendar. You can run the Inbox Repair tool, which is actually built into Microsoft Outlook.


For showing Hidden Files

  • You need to click on the Start menu and click on the Control Panel.
  • You need to click on Appearance and Personalization and then, click on the Folder Options.
  • After that, you need to click View tab located at the top.
  • Within the Advanced settings, click on Show hidden files and folders and click on OK.

Fixing the .PST File

  •  You need to exit Microsoft Outlook, in case the application is still running.

    XML errors

                    Invalid XML Issue

  • Locate the Outlook PST file by first clicking on the Start menu and then, click on the Control Panel. If you see Control Panel Home, click on User Accounts and Family Safety. Click Mail> Data Files> Personal Folders > Settings
  • Copy the text you see in the Filename box. This is where the PST file is located. Click on the OK button and then, click on Close twice.
  • Then, you need to locate the scanpst.exe file and then, click on the Start menu and enter scanpst.exe into the search box. Then, double-click on the file for launching the Inbox Repair tool.
  • Then, type the file path that you copied earlier into the “Enter the name of the file you want to scan” input box. Then, hit Start. When Inbox Repair has completed, click on OK.

This way, you can fix Microsoft Exchange Server Error. The Invalid XML error can result in Outlook not being able to open. This error happens due to corrupted Navigation Pane settings.

How To Fix Invalid XML Error In Outlook Express?

Invalid XML

              Fix Invalid XML Error

Invalid XML error is quite common when you use Outlook Express application. When you receive any email attachments in Outlook Express, they get stored in temporary internet files in the hard disk as XML or HTML files. Usually, when any attempt is made to open these files, the Internet Explorer will be prompted automatically to open them, although it can’t do the action successfully. Consequently, you get the error message.

The XML error message can be quite annoying when you have to open an important email attachment, which can be very much related to your work. The simple solution to evade this error message and open the attachment is by moving the XLM or HTML files to a different location. When the attachments are moved from the temporary internet files, they won’t be accessed by the Internet Explorer application. Find the steps for the same below.


  • Launch Outlook Express. Double-click the Outlook Express shortcut icon you have on the desktop. If there is no Outlook Express shortcut on the desktop, navigate to the Start button and select All Programs from the resulting menu. Browse through the All Programs list until you locate Outlook Express in it. Click the Outlook Express option to launch the application now.
  • When the application is loaded, navigate to the folder where you have the email with the .xml/html attachment.
  • Right-click the attachment and choose Save as option from the resulting dropdown menu.
  • Choose the file type from the Save As submenu to save the attachment in a recommended format.

    Outlook Express Support

                   XML Attachments

  • You are required to choose a location to store the attachment file. Ensure that you select a location that is easier for you to find later on. Ideally, desktop or the My Documents are the best locations in this regard.
  • You are free to give your attachment file any desirable name. After renaming the file, select the Save option. The file will be saved to the selected location now.
  • Close the screen that contains the email message with the attachment and minimize the Outlook Express window.
  • Navigate to the location where you have saved the .xml email attachment.
  • Open it by double-clicking on it. The attachment file should open now without displaying the Invalid XML error message.

You have learnt how to deal with XML error effectively when it pops up on Outlook Express email attachments. Contact our Outlook Express support desk if the issue persists or resurfaces.

Steps To Repair Outlook PST Files

Outlook Repair

                       Outlook Email

If you are making use of the Outlook program regularly, you would have worked with the Personal Storage Table files. This article discusses the steps to repair the corruptions in the PST files. PST is a filename extension that is used by Microsoft Outlook. It is in the form of PST files that the Outlook program stores data like email messages, calendar items and tasks from the Microsoft Exchange mailboxes.

The PST files will be stored in the hard disk of the computer but if you need you can store these files on a server. If you are making use of the default settings, the Outlook mail files will be located in “C:Documents and SettingsUSER Local SettingsApplication DataMicrosoftOutlook.” Here, USER will be the Windows login screen name. One of most common among all the Outlook problems is the files getting corrupted. The biggest issue with the Outlook PST files is that these files will get damaged if they exceed the allowable size limit of 2 GB.

Repair in Outlook can be performed much quickly if you know the steps to be done. There are many third party programs that can help you perform Outlook repair, but the Outlook program also offers the users with PST repair tools that can help them to repair the corrupted PST files. Depending on the extent of the corruption in the Outlook files, the program may or may not be able to automatically repair the files. If the automatic repair of the Outlook files fails, the users can make use of third party Outlook repair tools to carry out the repair.

Outlook Problems

           Outlook Help

Outlook also offers the Inbox Repair Tool to help the users with PST repair. This tool will be present in the location “C:Program FilesCommon FilesSystemMSMAPI1033.” This repair tool is usually referred to as Scanpst.exe. Before making use of this tool, you will need to make sure that the Outlook program is not running. You will be taken to a new window and you will need to type in the name of the Outlook file that you need to repair. You will then need to browse to the location of the corrupted PST file and then click on the Start button.

If you are unable to find the Scanpst.exe file, you can run CNFNOT32.EXE. This will unpack and then install the Scanpst.exe file. These are the simple steps to repair corrupted Outlook PST files. For further information, you can contact the Outlook help and support team.

What To Do When You Cannot Call A Contact From Outlook?

Outlook Problems

      Resolving Outlook Issues

You might be making use of the Microsoft Outlook program to manage your email messages, contacts, calendar and more. The Outlook program that is provided with the Microsoft Office suite is much helpful in managing the email messages of the users. The users have the option to call from an Outlook contact but this feature may not work all the time. Some of the users consider this as one of the common Outlook problems and may uninstall and reinstall the Office suite to fix the same. But this is not necessary in this situation as there is a known issue with TAPI and Office communicator. The issue is that the Outlook program will not use TAPI if Office Communicator 2007 R2 is already running.

This is a known issue that affects both Outlook 2007 and 2010 programs. Luckily, the fix is the same for both of the programs. The fix is to either make a TAPIOVERRIDE registry entry or to exit Communicator. This issue can also be caused by other programs that are used to make calls. The programs can be Skype, Windows Messenger etc.

If you have installed Widows 64 bit or 32 bit with Outlook 2010 64 bit version, you will have to make changes in the registry entry to fix the issue. To do this, press Windows and R keys together to reach the Run window. In the Run window, type in regedit and then press the Enter key. You will now need to navigate to the corresponding registry key and then add the value TAPIOVERRIDE DWORD. You will have to make the Cal Integration key if it is not present.

Outlook Help And Support

                 Outlook Tech Issues

Another thing that you should note is that you will need to close and reopen the Outlook program for the changes to take effect. Another thing is that at least one of the users should reselect the modem. If you find that the above fix does not resolve the issue, you should check if the modem is selected.

If you have installed the 64-bit version of Windows and are using 32-bit version of the Outlook program, you will have to add TAPIOVERRIDE value to registry keys that are used by the WOW64 node. To do this, press Windows and R keys together to open Run line, type in regedit and press the Enter key. If call integration is not present, you will need to make it. To know further on resolving such Outlook problems, you can contact the Outlook help and support team.